Once your order ships, you will receive a confirmation email with corresponding tracking information. The tracking number and progress can be found within the order details in your account.

Our standard order processing time is up to 1-2 business days. During peak periods, please allow additional processing time. Delays may result from payment authorizations, product availability, or customs processing, which could lead to longer delivery times. We appreciate your patience during these busy periods.

When you place an order, it will ship out within 3-5 business days(depending on your location, except Saturday and Sunday).

• • Inner city of Ho Chi Minh City

  Delivery time: 2 - 3 working days.

  Please give us a note if you want to ship your package during the day, then we will use another transport unit (Ahamove or Grab), and the shipping cost will be based on the rates of the delivery service providers.




• • Hanoi and suburban areas

  Delivery time: 2 - 3 working days.

  Domestic shipping costs will be calculated at checkout. For same-day express delivery orders, please contact us before noon EST.

For international orders, there are two shipping options:

• • Fast delivery : 5 - 7 working days

• • Standard delivery : 8 - 12 working days

For international orders, please contact us directly for consultation on shipping costs and options.

If your tracking information confirms delivery and you have not received your order, we suggest waiting 48 hours. If you still have not received your order after this window has passed, please reach out to Client Services .

If your package has been returned to our warehouse, please  contact us for further assistance.

If you have any questions or concerns about this Privacy Policy, please contact us by mail or email using the following information: